When Denying a Claim, Use a Statement Such as If

question 51

True/False

When denying a claim, use a statement such as If you had read the instruction booklet that came with the air conditioner, you would have known to change the filter every three months to let the customer know why the claim must be refused.

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Definitions:

Cerebral Cortex

The outer layer of the cerebrum in the brain, responsible for many complex functions including thought, emotion, reasoning, and language.

Central Nervous System

The part of the nervous system consisting of the brain and spinal cord.

Experience-Expectant

Refers to brain growth and development that occurs in response to general environmental stimuli that are expected to be part of all human environments.

Neural Connections

describe the links between neurons in the brain or nervous system, facilitating the transmission of signals and the processing of information.