In the Digital Age, Persuasive Skills Are Becoming Less Important

question 9

True/False

In the digital age, persuasive skills are becoming less important at work.

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Definitions:

Tech Support

Technical assistance provided by companies to help customers solve hardware or software problems.

Time-Driven Activity-Based Costing

Time-driven activity-based costing is a method of costing that assigns costs to products or services based on the amount of time resources are used.

Order Fulfillment Department

A division within a company responsible for ensuring orders are processed, packed, and shipped to customers efficiently.

Customer Cost Analysis

A process of determining and analyzing the costs associated with acquiring and supporting customers.