When Listening Paul Is Engaged,reflects on the Message,and Practices Direct

question 70

Multiple Choice

When listening Paul is engaged,reflects on the message,and practices direct eye contact.According to your textbook Paul has a(n) listening style.

• A)engaged
• B)passive
• C)detached
• D)active

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Definitions:

Value Analysis

The process of analyzing the function and cost of products or services with the goal of reducing expenses while maintaining or improving quality.

Sales Call

A sales call is a communication attempt with a potential customer, typically over the phone or in person, aimed at selling a product or service.

Building Confidence

The process of developing trust in one’s abilities and decisions, often seen as crucial for success in personal, professional, and social aspects.

Eliminating Objections

A sales technique aimed at addressing and overcoming potential concerns or objections raised by a prospective buyer.