When Julia Goes to the First Class of Her Operations

question 42

Multiple Choice

When Julia goes to the first class of her Operations Management course, she finds out that in addition to the textbook she already purchased, she also needs a copy of the book The Goal. At which stage of the consumer buying decision process is Julia?

• A) Purchase
• B) Evaluation of alternatives
• C) Problem recognition
• D) Information search
• E) Prepurchase evaluation

---

Definitions:

Chronic Insomnia

A long-term sleep disorder characterized by difficulty falling asleep, staying asleep, or experiencing restorative sleep.

Chronic Insomnia

A long-term sleep disorder characterized by difficulties falling asleep, staying asleep, or getting restorative sleep, affecting daily functioning.

Insomnia

A sleep disorder characterized by difficulty falling asleep, staying asleep, or both, leading to impaired daytime functioning.

Apnea

A temporary cessation of breathing, especially during sleep.