Grant Turner Makes an Appointment to Visit with a New

question 200

Multiple Choice

Grant Turner makes an appointment to visit with a new dermatologist in town because of a recent bad sunburn. When he arrives at the dermatologist's office, Grant notices a foul odor in the air, worn floor coverings, cluttered rooms that have paint peeling from the walls, and poor lighting. However, the other patients in the waiting room were talking about how much they liked the doctor. While Grant viewed the dermatologist as competent, Grant decided not to visit him again even though the dermatologist recommended a follow-up. Which situational influences are most likely to have affected Grant's decision?

• A) Social surroundings
• B) Momentary mood
• C) Antecedent states
• D) Purchase reasons
• E) Physical surroundings

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Definitions:

Minority Group

A category of people differentiated from the social majority, often based on ethnic, racial, or cultural identities, and may face various degrees of marginalization and discrimination.

Culture-Bound Syndromes

Mental illnesses or psychopathologies that are recognized to exist only within specific societies or cultures.

Psychological Health

A state of well-being in which an individual realizes their own abilities, can cope with the normal stresses of life, can work productively, and is able to make contributions to their community.

Acculturation

The process of cultural change and adaptation that results when different cultures come into direct continuous contact.