The Main Characteristic of a ____ Is That Customers Are

question 80

Multiple Choice

The main characteristic of a ____ is that customers are satisfied to the point that they use a service repeatedly over a period of time.

• A) service relationship
• B) professional marketer
• C) high-contact service
• D) heterogeneous service
• E) client-based relationship

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Definitions:

Grade Fastener

A classification for hardware, like bolts and nuts, indicating the material strength, durability, and suitability for specific applications.

Spaced

Positioned at intervals; not contiguous or immediately adjacent.

Service Information System

a digital or physical repository of manuals, diagrams, and other guidance materials to support maintenance and repair services.

AccessFreightliner

An online portal providing access to technical information, parts, and services specific to Freightliner vehicles.