Because of Inseparability of the Consumption and Production of Services

question 4

True/False

Because of inseparability of the consumption and production of services, customers are often present when a service is produced.

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Definitions:

Sensory Modalities

Different forms of sensory perceptions, such as sight, sound, touch, taste, and smell, through which humans and animals perceive the world.

Smell

A sense that detects odors or scents, which is mediated by specialized sensory cells in the nasal cavity.

Touch

One of the five senses, involving the perception of physical pressure, temperature, and pain through skin contact.

Taste

One of the five senses; it is the sensation produced when a substance in the mouth reacts chemically with taste receptor cells located on taste buds.