Inseparability Also Means That Customers Expect a Service to Be

question 16

True/False

Inseparability also means that customers expect a service to be provided in a certain way by a specific person.

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Definitions:

Product Attributes

Characteristics or features that pertain to a specific product, such as size, color, price, quality, and performance.

Brand Loyalty

The tendency of consumers to continuously purchase the same brand's products or services over time.

Product Attributes

Characteristics or features of a product, including quality, size, design, and functionality, that can influence consumer purchases.

Decision Process

The decision process is a series of steps that individuals or groups take to identify and evaluate options before making a choice among them.