Examlex
Service providers must adjust their behavior to buyer expectations to improve quality.
Kübler-Ross's Theory
A theory proposing five stages of grief that people go through in response to the death of a loved one or a personal loss.
Feeling of Failure
The emotion or sensation experienced when one perceives themselves as not meeting a standard of success or achievement.
Sequence
A particular order in which related events, movements, or things follow each other.
Terminal Decline
A significant drop in an individual’s cognitive and physical abilities that occurs shortly before death.
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