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Although Difficult to Measure, Brand Loyalty Represents the Value of a Brand

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Although difficult to measure, brand loyalty represents the value of a brand to an organization.


Definitions:

Promotional Expenditures

Refers to the costs associated with marketing and advertising campaigns intended to boost sales or raise brand awareness.

Selective Demand

Demands aimed at persuading customers to buy specific brands or products instead of general product categories.

Primary Demand

The overall demand for a product category or industry, as opposed to demand for a specific brand within that category.

Generic Demand

The overall demand for a category of products or services, not linked to any specific brand or model.

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