Following Up Involves Listening to a Customer's Response After Finishing

question 2

True/False

Following up involves listening to a customer's response after finishing the presentation and overcoming those objections.

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Definitions:

Surface/Source Traits

describe personality attributes observable in behavior (surface traits) and the underlying reasons for those behaviors (source traits).

Common/Unique Traits

Attributes or characteristics that can be widely shared among individuals or distinctively unique to an individual.

Obvious/Hidden

Pertains to phenomena or characteristics that are readily apparent versus those that are concealed or not immediately noticeable.

Nature and Nurture

The debate regarding the relative contributions of genetics (nature) and environment (nurture) to individual development and behavior.