CRM Is Designed to Increase Customer Satisfaction And

question 38

Multiple Choice

CRM is designed to increase customer satisfaction and:

• A)Optimise profit
• B)Minimise customer defection
• C)Maximise customer contact
• D)Reduce customer dissatisfaction
• E)Create brand loyalty

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Definitions:

Future Romances

Imagined or potential romantic relationships that may occur in an individual's future.

Anxious/Ambivalent Adults

Adults who exhibit a pattern of attachment characterized by a strong desire for closeness but also experience high levels of anxiety about rejection and abandonment.

Romantic Love

A deep emotional and physical attraction towards another person, often characterized by passion, intimacy, and commitment.

Long-Term Relationships

Romantic or platonic relationships that are characterized by endurance, lasting several years or potentially a lifetime.