An Essential Ingredient of MBO Is That an Employee Must

question 80

True/False

An essential ingredient of MBO is that an employee must be just as concerned with pleasing the internal customer as the external customer.

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Definitions:

Crisis Management Plan

Plan that defines operational procedures to deal with a crisis, including communication tasks and responsibilities.

Operational Procedures

Specific methods or steps that are followed to perform a task or operation within an organization or system.

Communication Tasks

Activities involved in conveying information or messages between people or groups.

Professional Manner

Conducting oneself in a way that is appropriate for the workplace and reflects well on one's professionalism.