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The Three Components of the ABC Model Are Affect,beliefs,and Cognition

question 65

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The three components of the ABC Model are affect,beliefs,and cognition.


Definitions:

Cultural Differences

Variations in the norms, values, beliefs, and practices between different ethnic, racial, or national groups.

Email Correspondence

the exchange of messages or information between people using electronic mail.

Bad-News Adjustment Letter

A written communication typically from a business to a customer, addressing a complaint and explaining the resolution or adjustment made in response to an issue.

Goodwill

The intangible asset that represents the value of a company's brand, customer relationships, reputation, and other non-physical assets.

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