In a Sales Presentation, Which Approach Is Often Used by Telemarketers

question 90

Multiple Choice

In a sales presentation, which approach is often used by telemarketers, retail sales clerks, and new field salespeople?

• A)Mission-sharing
• B)Need-satisfaction
• C)Problem-solution
• D)Stimulus-response

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Definitions:

Closed-Ended

Pertaining to questions or statements that limit responses to specific options, often requiring a simple yes or no answer.

Problem Question

A questioning technique used in sales or consultancy to identify a client's issues, needs, or challenges, facilitating a tailored solution.

SPIN Approach

The SPIN Approach is a strategic sales technique that focuses on understanding and addressing the specific Situation, Problem, Implication, and Need-payoff questions of a potential client.

Commercial Kitchen

A professionally equipped kitchen designed for the preparation of food on a large scale, often found in restaurants, hotels, and other food service establishments.