Examlex
When tires on new Ford vehicles were blowing out prematurely, Ford CEO Jacques Nasser blamed Bridgestone/Firestone for the problem. Bridgestone, in turn, blamed drivers for the problem stating the tires were not inflated sufficiently. Bridgestone/Firestone used which method?
Product Quality Assurance
The process of ensuring that a product meets established standards of quality, including reliability, usability, and performance.
Retract
To withdraw a statement, accusation, or commitment, often formally or publicly.
Defect
A flaw or imperfection in a product, system, or process that detracts from its intended function.
People Skills
The ability to communicate, interact, and work well with others effectively.
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