To Measure When Customers Make Inquiries Through Toll-Free Telephone Numbers

question 158

Multiple Choice

To measure when customers make inquiries through toll-free telephone numbers, email, website, or social media platforms, marketers use:

• A)response rates.
• B)changes in sales.
• C)scanner data.
• D)number of inquiries.

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Definitions:

Silent Brainstorming

A collaborative idea generation method where participants write down their ideas individually without discussing them, to encourage independent thinking and prevent dominant voices from swaying the group.

Holistic Methods

Approaches or treatments that consider the whole person (body, mind, spirit, and emotions) in the quest for optimal health and wellness.

Aroma Therapy

A therapeutic practice using essential oils and other aromatic compounds to improve psychological or physical well-being.

Mindfulness

A mental state achieved by focusing one’s awareness on the present moment, while calmly acknowledging and accepting one's feelings, thoughts, and bodily sensations.