Scenario 9-1 Medical Office Assistant

question 26

Multiple Choice

Scenario 9-1
Medical Office Assistant
Okanagan Medical Clinic (OMC) , Kelowna, B.C.
We are looking for a Medical Office Assistant (MOA) to join our medical team.The primary focus of the MOA position is to provide office administration support services to two medical doctors.The essential functions and responsibilities include the following: as a primary point of contact, answers phones and gathers patient information, ensuring all patients are greeted professionally while showing respect and patience; and uses health-care software and MS office computer applications to schedule appointments and prepare reports, invoices, financial statements, letters, case histories, transcriptions, and medical records.The incumbent exercises adaptability, initiative, organization, time management, and independent judgment in the performance of assigned tasks.
The successful candidate must possess strong written and oral communication skills and an advanced knowledge of computer programs, including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint.The applicant must be able to work and communicate effectively in a small business team environment and build effective interpersonal working relationships with professional employees and clients.The standard office hours include some evening and weekend work.MOAs are routinely required to lift medical equipment and/or supplies weighing up to 10 kilograms and are regularly exposed to contagious diseases.
Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program.Bookkeeping and medical industry experience would be considered a highly weighted asset.
This is a full-time position effective immediately.The salary is competitive and will depend on education and experience.Please apply in confidence by email to [e-mail].
-Refer to Scenario 9-1.What do you call the attempt of MOA applicants to create a favourable impression of themselves by monitoring an interviewer's reactions and responding accordingly

• A)creating a false impression
• B)impression management
• C)organizational fit
• D)telling interviewers what they want to hear

Understand the components of wellness and identify behaviors that do not contribute to wellness.

Recognize the importance of regular physical activity and strategies for incorporating exercise into a busy schedule.

Identify effective stress management techniques and the impact of stress on daily life.

Recognize the symptoms and effects of substance abuse, including alcohol, tobacco, and marijuana.

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Definitions:

Strategic Interactions

Actions taken by entities in which each one's success depends not only on their own actions but also on the actions of others.

Oligopoly

A market structure characterized by a small number of firms controlling a large majority of market share, often leading to limited competition and higher prices for consumers.

Oligopoly

A market structure characterized by a small number of firms controlling a majority of the market share, leading to limited competition.

Level of Output

Refers to the total quantity of a good or service produced by a firm or economy at a given time.