A Doctor's Office Uses Voice Mail at Certain Times

question 23

Multiple Choice

A doctor's office uses voice mail at certain times.When you are calling in abnormal laboratory results,which of these guidelines should you follow when leaving a voice-mail message?

• A)Listen carefully to be certain that the correct phone number has been reached prior to leaving critical patient information.
• B)It is not necessary to leave a return phone number;the doctor knows where the patient is.
• C)If the doctor has good voice-mail equipment,it is not important to speak slowly and distinctly.
• D)When giving abnormal laboratory values,do not waste time repeating the information.The office can use the answering machine's "repeat" button.

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Definitions:

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