Respondents with Unsatisfactory Responses May Be Simply Discarded When the Proportion

question 29

Multiple Choice

Respondents with unsatisfactory responses may be simply discarded when the proportion of unsatisfactory respondents is ________.

• A) less than 10 percent
• B) 10 percent to 20 percent
• C) 21 percent to 30 percent
• D) 31 percent to 40 percent
• E) more than 41 percent

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Definitions:

Alternative Dispute Resolution

A range of processes and techniques outside of the judicial system that are used to resolve conflicts or disputes between parties, including mediation and arbitration.

Mediation

A conflict resolution method involving a neutral third-party mediator who helps disputing parties reach a voluntary, mutually acceptable agreement.

Arbitration

A dispute resolution process in which a neutral third party makes a binding decision to resolve a conflict between parties.

Effective Communication

The exchange of information in a way that is clearly understood by all parties involved.