Identify the Following Terms

question 1

Short Answer

Identify the following terms.
-personal computer and the Internet

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Definitions:

Feedback

Information or criticism about a prior action or behavior from an individual, which is used as a basis for improvement.

Customer Needs

The requirements or desires that consumers have which drive them to purchase products or services to fulfill these needs.

Listening Level

The degree or depth of attention one gives to a speaker; it can vary from passive hearing to active, engaged listening.

Active Listening

A communication technique used in sales and other contexts, involving fully concentrating, understanding, responding to, and remembering what is said.