________ Refers to a Website's Ability to Encourage Visitors to Stay

question 23

Multiple Choice

________ refers to a website's ability to encourage visitors to stay and investigate the site rather than bounce to another site.

• A)Navigation
• B)Convergence
• C)Stickiness
• D)Compatability
• E)Popularity

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Definitions:

Role Overload

Occurs when too much work is expected of the individual.

Negative Support

Assistance or backing that ultimately has detrimental effects on the recipient or does not lead to positive outcomes.

Listeners

Individuals who engage in the act of attentively hearing sounds or receiving messages.

Performance Norm

Performance norm sets expectations for how hard members work and what the team should accomplish.