Consumers Who Try a Product and Find It Does Not

question 58

True/False

Consumers who try a product and find it does not meet their expectations may be dissatisfied.

---

Definitions:

Buffer

A protective barrier or amount of leeway that allows for the absorption of shocks, errors, or unforeseen circumstances in various contexts.

Identifies

The action of recognizing and naming someone or something as being a particular person or thing.

Third Person

A point of view in writing or storytelling where the narrator refers to all characters with third-person pronouns such as "he," "she," "it," or "they."

Second Person

A narrative perspective using "you," which directly addresses the reader or audience in a piece of writing or speech.