Open-Book Management Programs Motivate by Giving Employees a Greater Sense

question 78

True/False

Open-book management programs motivate by giving employees a greater sense of ownership in the company.

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Definitions:

Prospect's Concern

Any issue or question that a potential customer has regarding a product or service, which may affect their purchasing decision.

Free Discussion

An open conversation in which participants are encouraged to share thoughts and ideas on a topic without strict structures or limitations.

Nondirective Question

A nondirective question is an open-ended query that encourages a detailed response, allowing the person to express thoughts and feelings without leading them in a specific direction.

Closed Ended

Pertains to questions or statements that limit responses to a simple "yes" or "no," often used in surveys, interviews, and sales techniques to control the direction of a conversation.