Business Manager Bruce Decides to Boost Productivity in His Company

question 18

True/False

Business manager Bruce decides to boost productivity in his company, so he pays special attention to his employees including the occasional catered-in meal at lunchtime and massages given by certified massage specialists. Productivity does increase, and Bruce has most likely capitalized on the Hawthorne effect.

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Definitions:

Hawthorne Effect

A phenomenon in which individuals modify or improve an aspect of their behavior in response to their awareness of being observed.

Systems Level

A perspective focusing on understanding how individual parts interact within the whole system.

Organizational

Relating to an organization or the structured arrangement of people and resources to achieve a specific purpose.

Employee Development

Programs and opportunities provided by organizations to enhance the knowledge, skills, and abilities of their employees for career advancement.