Gisele, an Office Manager, Decides to Use the Technique of "Confront

question 7

Multiple Choice

Gisele, an office manager, decides to use the technique of "confront, contain, and connect" to deal with Jimmy, a clerk who is in an explosive, angry mood. To implement contain, Gisele will ________.

• A)brings Jimmy to a conference room away from the center of activities
• B)demand that Jimmy see a psychiatrist immediately
• C)tells Jimmy that his behavior will not be tolerated
• D)asks Jimmy, "How can we make you happier?"

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Definitions:

Rescorla

A psychologist recognized for his work on associative learning and the contingency theory in classical conditioning.

Signal Relations

The association between different signals and what they represent, particularly in the context of communication systems or psychological conditioning.

Response-outcome Relations

The association between actions and the subsequent results, which plays a critical role in behavioral conditioning.

Observational Learning

The process of acquiring new behaviors, skills, or attitudes by watching and imitating the actions of others.