Sales Representative Carlos Is Fluent in English and Spanish

question 34

True/False

Sales representative Carlos is fluent in English and Spanish. So when a customer with a Spanish accent talks to him in English, according to a recommendation in the human relations text he should respond to her only in Spanish.

---

Definitions:

Analogue

Something that is similar or comparable in function or effects to something else, though differing in nature or origin.

ABAB

A research design involving repeated measurements over time wherein a participant receives an intervention, returns to baseline, and then receives the intervention again.

Case

An instance or occurrence of a particular situation or example being investigated or examined.

Informed Consent

A process ensuring that a person fully understands the details and implications before agreeing to participate in any procedure or treatment.