Involves Modifying Behaviour to Be Consistent with Required Emotions but Continuing

question 32

Multiple Choice

Involves modifying behaviour to be consistent with required emotions but continuing to hold different internal feelings.

• A)Pretending
• B)Shadow acting
• C)Surface acting
• D)Method acting
• E)Deep acting

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Definitions:

Multichannel Marketing

A marketing strategy that uses multiple channels, such as online, in-store, and mobile, to interact with and sell to consumers.

Customer Journey Map

A visual representation that tracks the different stages a customer goes through when interacting with a product or service.

Community Site

An online platform where individuals with shared interests or goals can gather to communicate and collaborate.

Cost-effective Manner

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