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Personal leave, telework, and flexible work time represent the three most common role-related stressors.
Customer Profitability
An analysis used to determine the profitability of a firm’s customers by attributing profits and costs to each customer individually.
Customer-Driven Costs
Expenses that arise from tailoring products, services, or experiences to specific customer needs or preferences.
Market Level Cost
Costs associated with producing and delivering goods or services to a specific level of the market or supply chain.
Core Customer Measure
A key metric or set of metrics used to evaluate the satisfaction, loyalty, or value of a company's primary customer base.
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