Claude Is Usually Able to Calm Employees When They Are

question 24

Multiple Choice

Claude is usually able to calm employees when they are upset and to get others enthusiastic about an otherwise mundane activity. This ability probably means that Claude has:

• A)the highest level of emotional intelligence.
• B)the highest level of negative affectivity.
• C)a low degree of continuance commitment.
• D)a high degree of continuance commitment.
• E)the highest level of emotional intelligence and a high degree of continuance commitment.

---

Definitions:

Just-World Hypothesis

The cognitive bias or belief that the world is fundamentally fair, leading individuals to rationalize an otherwise inexplicable injustice as deserved by the victim.

Social Group

A collection of individuals who interact with each other and share similar characteristics and a sense of unity.

Punished

The act of imposing a penalty or negative consequence on someone as a response to an undesirable behavior or action.

Social Norm

Unwritten rules or expectations for behavior in a given group or society.