The Exit-Voice-Loyalty-Neglect (EVLN) Model

question 259

Multiple Choice

The exit-voice-loyalty-neglect (EVLN) model

• A)explains why the psychological contract differs between employees and their employers.
• B)outlines the four consequences of emotional intelligence.
• C)identifies the four ways to manage employee emotions.
• D)explains the main differences between affective commitment and continuance commitment.
• E)is a template for organizing and understanding the consequences of job dissatisfaction.

Recognize the importance of product hierarchy in customer loyalty and product strategy.

Grasp the characteristics and strategic implications of different categories within the BCG matrix.

Identify the role of portfolio analysis in corporate strategy.

Understand the concept and benefits of a product platform strategy.

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Definitions:

Raney Nickel

A finely divided nickel alloy used as a catalyst in hydrogenation and other chemical reactions.

MgBr

Magnesium bromide is a chemical compound consisting of magnesium and bromine, often used in organic synthesis as a Grignard reagent.

Organic Product(s)

Substances derived from living organisms or containing carbon compounds.

Major

In the context of chemistry and reactions, "major" refers to the primary or most abundant product or outcome in a mixture of several possible results.