How Does a Company's Effective Use of a Customer Database

question 96

Multiple Choice

How does a company's effective use of a customer database benefit consumers?

• A)Companies make name-brand products and images readily available to customers.
• B)Companies match customer needs and interests with products and services.
• C)Customers receive better prices on products and services that they need.
• D)Customers receive faster and more reliable service from companies.
• E)Customers receive instant credit from more companies.

Identify and describe the stages of the general adaptation syndrome.

Recognize the effects of stress on task and cognitive performance.

Recognize coping strategies and their effectiveness in managing stress.

Describe the concept of burnout and its signs in a professional context.

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Definitions:

Sales Mix

The combination of different products or services that a company sells, impacting its overall profitability and performance.

Income Tax Rate

The percentage at which an individual or corporation is taxed on their income.

Relevant Range

The range of activity within which the assumptions about fixed and variable costs in cost-volume-profit analysis are valid.

Fixed Costs

Expenses that do not change with the level of production or sales, such as rent, salaries, and insurance.