Pace Hardware Uses Learningnow

question 116

Multiple Choice

Pace Hardware uses Learningnow.com to improve sales force effectiveness and facilitate sharing of expertise. It allows Pace retailers to link with other Pace retailers to ask for managerial and marketing advice. It also allows Pace retailers to ask their suppliers about product usage, deliveries, and warranties, and it allows suppliers to send new-product information directly to Pace retailers. In this scenario, Pace Hardware is using a(n) ________.

• A)e-procurement
• B)intranet
• C)search engine
• D)trading exchange
• E)reverse auction

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Definitions:

Attitudes

Enduring sets of beliefs or feelings about people, objects, or ideas that predispose individuals to respond in certain ways.

Learned Helplessness

A condition in which a person suffers from a sense of powerlessness, arising from a traumatic event or persistent failure to succeed, characterized by the belief that one's actions have no effect on outcomes.

Learned Optimism

The concept that one can develop a more positive outlook through cognitive behavioral techniques, as proposed by psychologist Martin Seligman.

Explanatory Style

A psychological attribute that indicates how people explain to themselves why they experience a particular event, either positive or negative.