Before Meeting a New Client, a Salesperson Visualizes the Experience

question 27

Multiple Choice

Before meeting a new client, a salesperson visualizes the experience of meeting the person and effectively answering some of the challenging questions the client might ask. This activity is an example of:

• A)empowerment.
• B)poor performance.
• C)job rotation.
• D)rewarding competencies.
• E)constructive thought patterns.

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Definitions:

Legal Action

The process of using the formal judicial system to resolve disputes, enforce laws, or seek justice.

Callback Number

A telephone number provided so that the person can be contacted again or return the call.

Verify Spelling

The process of confirming the correct spelling of words.

Automated Response Unit

A type of software or hardware that automatically provides answers or responses to inquiries, often used in customer service.