Before Meeting a New Client, a Salesperson Visualizes the Experience

question 27

Multiple Choice

Before meeting a new client, a salesperson visualizes the experience of meeting the person and effectively answering some of the challenging questions the client might ask. This activity is an example of:

• A)empowerment.
• B)poor performance.
• C)job rotation.
• D)rewarding competencies.
• E)constructive thought patterns.

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Definitions:

Statistical Process Control

A system in which management collects and analyzes information about the production process to pinpoint quality problems in the production system.