Two Employees Attended a Sales Seminar

question 114

Multiple Choice

Two employees attended a sales seminar.Both left the seminar with different opinions about what was important to implement in their jobs.Both used the information in different ways,according to what each already believed was important.They have engaged in ________.

• A)selective distortion
• B)selective attitude
• C)selective retention
• D)selective attention
• E)perceptual defence

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Definitions:

Intrapersonal Communication

The process of internal dialogue or communication within oneself, involving thoughts and emotions.

Therapeutic Communication Techniques

Methods used by healthcare professionals to support their clients emotionally and psychologically, enhancing understanding and healing.

Suspected Appendicitis

A condition where there’s a suspicion of inflammation or infection of the appendix, potentially requiring medical evaluation or surgery.

Allow Reminiscing

The act of encouraging someone to recall and share memories, often used as a therapeutic technique.