Two Employees Attended a Sales Seminar

question 114

Multiple Choice

Two employees attended a sales seminar.Both left the seminar with different opinions about what was important to implement in their jobs.Both used the information in different ways,according to what each already believed was important.They have engaged in ________.

• A)selective distortion
• B)selective attitude
• C)selective retention
• D)selective attention
• E)perceptual defence

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Definitions:

Work in Process Inventory

The value of goods in production but not yet completed, often considered an asset on the balance sheet.

Lean Principles

A methodology originating from the Toyota Production System that seeks to maximize customer value while minimizing waste within manufacturing and related processes.

Cycle Efficiency

The effectiveness and speed with which a business completes its operational cycle from start to finish.

Conversion Costs

The combined costs of direct labor and manufacturing overhead to convert raw materials into finished goods.