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Briefly discuss the roles of commercial and personal sources of information in the consumer buying process.
Environmental Costs
Expenses associated with the damage done to the environment by pollution, resource depletion, and other environmental impacts, directly or indirectly.
Non-Financial Measures
Performance indicators not expressed in monetary terms, often related to customer satisfaction, employee engagement, or quality.
Hidden Costs
Expenses that are not directly accounted for in the budget of a project or a product pricing, often overlooked or unknowingly incurred.
Environmental Costs
Expenses incurred by companies to prevent, detect, and correct environmental damage they have caused.
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