Examlex
Which of the following is NOT one of the links in the service-profit chain,linking service firm profits with employee and customer satisfaction?
Human Capital
The economic value of an individual's skills, knowledge, and experiences.
Future Earnings
Projected profits or income of a company or individual, often used in investment analysis to evaluate potential growth.
Nonmonetary Considerations
Factors influencing decisions that are not based on money or financial gain, such as ethics or environmental impact.
Human Capital
The skills, knowledge, and experience possessed by an individual or population, viewed in terms of their value or cost to an organization or country.
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