To Aid the Understanding on the Part of the Audience,what

question 95

Multiple Choice

To aid the understanding on the part of the audience,what types of words should be used?

• A)Clichés
• B)Strong, precise words
• C)Familiar words
• D)Jargon
• E)Buzzwords

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Definitions:

Service Recovery

The actions a company takes to correct a problem that a customer has encountered with its service, aimed at restoring customer satisfaction.

Customer Service

The direct interaction between a consumer making a purchase and a representative of the company that is selling it.

Order Management

The process of tracking and fulfilling sales orders, involving the stages from order receipt, processing, packaging, to shipment and delivery.

Phases

Distinct stages or steps in a process or project, each with its specific objectives and activities.