What Does the Introductory Paragraph in a Direct Format Bad

question 15

Multiple Choice

What does the introductory paragraph in a direct format bad news message do for the reader?

• A)It softens the blow of the bad news.
• B)It offers a neutral buffer.
• C)It explains why the decision was made before telling the reader what the decision is.
• D)It explains the credentials of the writer.
• E)It shares the bad news.

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Definitions:

Social Care

Support and services provided by organizations or platforms to engage with and resolve customer issues via social media.

Employee Advocacy Program

A company strategy to empower its employees to promote and support the brand through their personal social media channels.

Crowdfund Resources

Funds raised through the collective effort of individuals, typically via the internet, to support efforts initiated by people or organizations.

WildlifeDirect

An organization or initiative focusing on the conservation of wildlife and natural habitats, possibly specific but not defined here.