When Announcing Negative Organizational News,how Should the Writer Determine the Correct

question 49

Multiple Choice

When announcing negative organizational news,how should the writer determine the correct format of the message?

• A)The organization should develop boilerplate messages for a variety of scenarios and then choose the most appropriate.
• B)The organization should determine which format best matches the specific situation.
• C)The organization should use a plan that is fair and consistent.
• D)The organization should present the information in the most positive way possible.
• E)The organization should determine what information can be safely kept from public consumption.

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Definitions:

Capacity Analysis

The evaluation of a system's potential to produce goods or complete tasks within a certain period, considering limitations in production.

Time-Driven Activity-Based Costing

A costing method that assigns costs to products based on the actual time resources are used in the production, improving accuracy in cost allocation.

Customer Service Department

A division of a company responsible for handling interactions and inquiries from customers.

Capacity Analysis

An assessment process to determine the maximum level of output or production that a facility can sustain with the existing resources.