In Order to Use IM More Effectively and Efficiently for Business

question 100

Multiple Choice

In order to use IM more effectively and efficiently for business communication,you should ________.

• A)learn to carry on multiple IM conversations at a time
• B)use IM for lengthy and complex messages
• C)not send confidential information using IM, if you are not on a secure system
• D)restrict the use of IM largely to messages of a personal nature
• E)always keep yourself available for IM during office hours

Understand the principles and applications of behavior therapy.

Identify and describe various techniques used in behavior therapy, such as flooding, systematic desensitization, and counterconditioning.

Recognize the role of cognitive therapy in treating psychological disorders and its focus on changing unproductive ways of thinking.

Differentiate between behavior therapy and cognitive therapy.

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Definitions:

Cortex

Outermost covering of the brain consisting of densely packed neurons, responsible for higher thought processes and interpretation of sensory input.

Emotions

Complex psychological states that involve physiological arousal, expressive behaviors, and conscious experience.

Physical Arousal

The condition of being physiologically excited or stimulated, often associated with preparedness for physical activity.

Labeling

The process of assigning a category or descriptor to someone or something, which can influence perceptions and behaviors.