When Conveying Negative Organizational News,you Should ________

question 73

Multiple Choice

When conveying negative organizational news,you should ________.

• A)utilize the element of surprise to buy time to prepare a response
• B)use face-to-face communication, not electronic communication
• C)ideally use the direct approach
• D)close with a clear expression of optimism
• E)consider the unique needs of every group that is affected

---

Definitions:

Consciousness

The state of being aware of and able to think about oneself, one's surroundings, and one's thoughts and feelings.

Archetypes

Images of universal experiences contained in the collective unconscious.

Complexes

Deep-seated emotional perceptions or memories within the unconscious mind, significantly influencing thoughts and behaviors.

Psychological Functions

Fundamental cognitive processes described by Carl Jung, such as thinking, feeling, sensing, and intuiting, that underlie human behavior and personality.