Which of the Following Is True About Using IM and Text

question 58

Multiple Choice

Which of the following is true about using IM and text messaging for brief business messages?

• A)Text messaging is the preferred mode of communication over IM for brief business messages.
• B)IM is used extensively for conversational exchanges, and the technology is replacing both email and voice mail in many situations.
• C)Text messaging is more informal in its approach to business communication when compared to IM.
• D)IM does not require user authentication unlike text messaging.
• E)Messages sent through IM can easily be logged for later review and archived.

---

Definitions:

Three Levels

The concept of dividing an organization, strategy, or process into three distinct layers or stages for analysis, decision-making, or implementation purposes.

Organizational Change

The process through which a company or organization undergoes a transformation in its culture, structure, processes, or strategies.

Group-Level

Pertains to analysis, decision-making, or dynamics that occur within a cohesive group of individuals within an organization.

Negative Feedback

A process in which the system responds in such a way as to reverse the direction of change. In a workplace context, it typically refers to constructive criticism aimed at improving performance.