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Zack's Dishwasher Has Broken Down Several Times Since He Bought

question 3

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Zack's dishwasher has broken down several times since he bought it six months ago.Zack writes a letter to the company's customer care center,explaining his problem and requesting that he receive a replacement for the defective product.This is an example of a routine message ________.


Definitions:

Cultural Competence

A rephrased definition for Multicultural Competence: The skillset enabling individuals to work or engage effectively in cultural settings different from their own, respecting various cultural norms and values.

Ramadan

The ninth month of the Islamic calendar, observed by Muslims worldwide as a month of fasting, prayer, reflection, and community.

Gender Egalitarianism

A belief in or the practice of promoting equal rights, responsibilities, and opportunities for all genders.

Power Distance

A cultural dimension that describes the extent to which individuals in a society accept and expect power to be distributed unequally.

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