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Which of the following is a guideline for granting claims and requests for adjustment when the customer is at fault?
Physiological Indicators
Measures or signs that reflect the body's physical state, such as heart rate, hormone levels, and blood pressure, often used in assessing health or responses to various conditions.
Direct Experience
A method of gaining knowledge through firsthand, personal experience rather than through secondhand information.
Aversion
A strong feeling of dislike or opposition towards something or someone.
Algebra
A branch of mathematics dealing with symbols and the rules for manipulating those symbols, representing numbers and relationships.
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