The Direct Approach to Organize Negative News Messages Should Be

question 75

Multiple Choice

The direct approach to organize negative news messages should be used when ________.

• A)the blow of the negative news is to be softened
• B)the reader has an emotional investment in the situation
• C)the situation is routine or minor
• D)a need to maintain a close working relationship with the reader arises
• E)the news is expected to come as a shock to the reader

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Definitions:

Ethnomethodologists

Sociologists who study how people use everyday conversation and gestures to construct a shared social order.

Conversational Analyses

A methodological approach in social sciences that studies the structure and patterns of conversation.

Nonvocal Activities

Behavioral actions that do not involve speech, such as gestures, facial expressions, and body language, which communicate social information.

Accounting Practices

The systematic process of recording, reporting, and analyzing financial transactions and data within a business.