Which of the Following Is a Guideline for Closing a Negative

question 74

Multiple Choice

Which of the following is a guideline for closing a negative message organized using the indirect approach?

• A)Avoid a certain conclusion.
• B)Encourage additional communication or discussion.
• C)Act as though the negative news never happened.
• D)Avoid clichés that are insincere in view of the bad news.
• E)Always express optimism.

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Definitions:

Solids

Materials with a fixed shape and volume, characterized by strong intermolecular forces.

Density

A physical property defined as the mass per unit volume of a substance, often used to identify or characterize materials.

Volume

The amount of space that an object or substance occupies, measured in cubic units.

Mass

An assessment of how much matter an object holds, often measured in grams or kilograms.