When Providing Reasons for Bad News in a Negative News

question 21

Multiple Choice

When providing reasons for bad news in a negative news message that uses the indirect approach,you should ________.

• A)avoid using "company policy" as the reason most of the time
• B)start with the most negative points and then move on to increasingly positive ones
• C)present your reasons in a clearly apologetic tone
• D)avoid going into details of the reasons for the bad news
• E)avoid couching negative points in positive language

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Definitions:

Extinguishing

The act of putting an end to something, such as extinguishing a debt, a legal obligation, or a fire.

Dissolution

Dissolution is the process of formally ending the existence of a legal entity such as a company or partnership.

Winding Up

The process of dissolving a company by selling its assets, paying off creditors, and distributing the remaining assets to shareholders.

Liquidation

The process of closing a business and distributing its assets to claimants.