Which of the Following Is True About Refusing Routine Requests

question 57

Multiple Choice

Which of the following is true about refusing routine requests?

• A)Use phrases such as "Let me think about it and get back to you" as a way to delay saying no.
• B)The direct approach works best for most routine negative responses.
• C)Avoid offering alternative ideas.
• D)Always imply that other assistance or information might be available.
• E)The direct approach works best when the stakes are high for you or for the receiver.

Recognize the concept of selective optimization with compensation in experienced adults.

Comprehend the characteristics and applications of crystallized intelligence.

Differentiate between the thinking strategies of experts and novices, particularly in the use of formal procedures versus past experiences.

Identify the role of analytic intelligence in managing adulthood tasks.

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Definitions:

Client's Premises

The physical location or property owned or occupied by a client, often mentioned in service agreements or contracts.

Impartial And Honest

Being fair and truthful, without bias or deceit.

Cognitive Dissonance

The mental discomfort experienced by an individual who holds two or more contradictory beliefs, ideas, or values at the same time.

Binomial Random Variable

A type of discrete random variable that represents the number of successes in a fixed number of binary trials, each having the same probability of success.